Shipping Policy
Effective Date: October 12, 2026
Welcome to Ruiju! We are pleased to offer our products and services exclusively for delivery addresses within the United States. Please review our shipping policy below.
1. Order Processing
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Processing Time: Orders are processed within 1–3 business days following payment confirmation.
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Operating Hours: Processing occurs Monday through Friday, excluding weekends and U.S. public holidays.
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Peak Seasons: During promotional periods or high order volumes, processing may take slightly longer. We appreciate your patience!
2. Shipping Rates & Delivery Estimates
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Shipping Fees: Shipping costs are calculated and clearly displayed at checkout before you complete your purchase.
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Estimated Delivery Time: Standard delivery within the contiguous United States takes 7–15 business days post-dispatch.
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Note on Delivery Times: Delivery estimates are non-binding. Once your order is handed over to the carrier, unforeseen transit or weather delays are beyond our direct control.
3. Order Tracking
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As soon as your package ships, you will receive a Shipping Confirmation email containing your tracking number and a direct tracking link.
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Please allow 24–48 hours for the carrier to update tracking information after the label is generated.
4. Customs, Duties & Taxes
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Because all orders are shipped domestically within the United States, no cross-border customs duties or import taxes will apply to your order.
Contact Us
If you have any questions regarding your shipment, please reach out to our customer support team at service@ruiju.shop. We are always happy to help!